Sunderland Counselling Service is currently recruiting to:

Office Manager

Hours: 37.5 hours p/w including evening cover when required. 

Salary: £31,049 (Band 5 Agenda for Change comparable).

Contract type: Permanent subject to a successful probationary period. 

Location: Sunderland Counselling Service, 51 John Street, Sunderland.

Sunderland Counselling Service (SCS) is seeking to recruit a full-time Office Manager to work within a well-established and supportive senior management and administrative team of an independent mental health charity and company limited by guarantee. SCS provides a range of services across the North East region offering psychological therapies including counselling and cognitive behavioural therapies to children and adults, as well as access to wrap around support to help support people with mental health difficulties.

The Office Manager will be based in our main office in Sunderland City Centre and lead a team of paid and volunteer administration workers and a cleaning team.  The post holder will be expected to manage a small but busy office, with responsibility for the smooth running of all aspects of the office and service administration. Working as a member of a larger team within Sunderland Counselling Service, the post holder will contribute to the sustainability and development of the service as a whole.

We are looking for somebody who has experience of leading and motivating teams of people, including providing effective line management and leading and delivering HR support to staff members, who has experience of creating, developing and maintaining effective and appropriate office systems, and with knowledge of delivering effective administrative support within a service.

As an employee of SCS, the Office Manager will receive a salary comparable to a band 5 AfC salary (£31,049) and will be entitled to our employee benefits including 30 days annual leave plus a pro-rata bank holiday entitlement, generous maternity / paternity and adoption leave, pension scheme and have access to our free 24/7 Employee Assistance Programme, Bike2Work Scheme and critical illness cover.

For further details about the post please contact Jill Best, Services Manager at [email protected] or Leanne Davis, Head of Services at [email protected] with any questions or to arrange an informal conversation about the position.

We have extended the application period and now all applications for this post must be submitted by 11.59pm on Monday, 1st September 2025 alongside a completed equal opportunities and diversity monitoring form to [email protected].  Applications received after this time will not be considered. Interviews will take place in person in Sunderland on the 8^th September 2025.

Please download below:

• Job Description
• Application Form
• GDPR Privacy Notice for Applicants
• Equal Opportunity and Diversity Monitoring Document